Real Customers. Real Feedback. Real Results

Insights matter most when they’re clear, impartial, and help in decision-making.

At Startex, we specialize exclusively in customer experience evaluation and improvement, offering hyper-focused insights that help organizations refine every customer touchpoint.

Established in 1998, we’ve since grown into a regionally dominant mystery shopping partner, operating across industries and delivering quality evaluations to national and international clients.

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Trusted by Forward-Thinking
Brands Across Industries